By Gusty Tuesday, 10 November 2015 Geisinger guarantees refunds Service guarantees Good Health and Service Guarantees in Healthcare: Not So Easy. Elvonda From time to time, the bad behavior of airlines will prompt the awarding of frequent-flyer mile credits or partial refunds to aggrieved cust...
By Gusty Tuesday, 7 April 2015 Cancer Geisinger Health Affairs Medical Home Patient Centered Medical Care Good Health and You Get What You Pay For in Cancer Care and Insurers Get What They Save With the Medical Home. Elvonda The latest issue of Health Affairs is out and the Population Health Blog couldn't stay away. Three interesting articles: The United S...